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Live shipment tracking — updated in real time

Track Your Shipment

Enter your tracking number for instant delivery updates, location history, and estimated arrival time.

Tracking numbers follow the format SHP-XXXXXXXX-XXXX. Find yours in your confirmation email.

Pending Picked Up In Transit Out for Delivery Delivered
Shipment Journey

What Each Status Means

Every stage in your package's journey — explained simply.

01

Pending

Your shipment has been booked and is awaiting pickup by a Maxis Global Shipping courier.

Pending
02

Picked Up

The courier has collected your package from the sender and it's in our network.

Picked Up
03

In Transit

Your package is actively moving through our logistics network toward the destination.

In Transit
04

Out for Delivery

Your package is on a delivery vehicle and will arrive at your address today.

Out for Delivery
05

Delivered

Package delivered successfully. You'll receive a photo confirmation to your email.

Delivered
Real-Time Intelligence

Why Track with Maxis Global Shipping?

Instant Updates

Status changes appear the moment our couriers scan your package — no delays, no guessing.

Location History

See every checkpoint your package passed through, with timestamps and location details.

Accurate ETAs

Our routing engine calculates delivery windows based on real-time traffic and logistics data.

Smart Alerts

Get notified by email or SMS at every milestone — pickup, customs clearance, and delivery.

Got Questions?

Tracking FAQ

Common questions about shipment tracking. Can't find what you need? Contact our support team.

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Average response time: under 3 minutes
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Your tracking number is included in the shipment confirmation email sent by the sender. It follows the format SHP-XXXXXXXX-XXXX. You can also find it on your physical receipt or in your Maxis Global Shipping account under "My Shipments."
Tracking events update in real time as our couriers scan packages at each checkpoint. New shipments may take up to 2 hours to appear after pickup as they enter our system.
International shipments can sometimes have gaps in updates during customs clearance or while in transit between major hubs. If there are no updates for more than 5 business days, please contact our support team with your tracking number.
Yes — if you have a Maxis Global Shipping account, your dashboard shows all active shipments in one view. For guest tracking, enter each number separately on this page.
"Out for Delivery" means your package is loaded onto a delivery vehicle and is actively being routed to your address. Delivery typically happens within the same business day, usually before 8 PM local time.

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